About Mountain Regional Water District

Mountain Regional is a governmental water district, formed in January of 2000 by the Summit County Council, to assist them in their goals to unify, repair, and upgrade many of the water systems in western Summit County which were struggling with water availability and water quality issues. The District has met and exceeded those goals and as a result - has improved the quality of life, property values, and the environment by bringing water prosperity to the area.

Map showing the areas served by Mountain Regional Water (click to enlarge)

Map showing the areas served by Mountain Regional Water (click to enlarge)

 

Our Organization

The organization chart below shows the structure of the District, including its governance, executive management, and departmental management, including key responsibilities:

2018 Org Chart

2018 Org Chart

 

The Mountain Regional Team

The two greatest resource we care for, other than our water responsibilities - are our professional staff or team resources. We value all of our dedicated workers very much. Without them - we could not function in this challenging water world we live in. Click the links below to learn more about the professional team we employ, as well as the operational work they do daily - to bring you the outstanding water services all of our customers deserve!


OUR VISION

Mountain Regional Water District will continue to be a recognized model for regional water resource quality and innovation. We will be respected and trusted by our customers and stakeholders for our leadership in delivering sustainable water services to the thriving communities within our secure stewardship. We will become more responsive while providing safe and reliable water services that meet or exceed all current and future regulatory demands. And we will strive to honor our fiscal, human resources, and caring attention given to every single person we encounter.


Our Mission

To provide high-quality water and exceptional service in a safe, reliable, efficient, and sustainable manner.


OUR CORE VALUES

Core values serve as simple broad organizational principles which continually guide decision making and influence how we conduct our day-to-day lives. Even these can be summarized into a simple three word “Motto” we often use in public presentations and documents. Namely:

Quality — Reliability — Sustainability

SERVICE – Deliver quality, timely, professional service and act in a responsive way that supports the well-being of customers and the betterment of the community.

STEWARDSHIP – Preserve and protect our land and water natural resources. Demonstrate accountability to ratepayers through careful financial and resource stewardship.

INNOVATION – Pursue new processes, technologies and sustainable solutions to improve operational efficiency and better serve our customers and community. Encourages free-flowing, outside-the-box thinking and a willingness to take reasonable risks.

 INTEGRITY – Be honest and ethical in every action and decision. Do the right thing even if nobody is watching, and act in a transparent way.

SAFETY – Always act to protect public safety and the personal safety of our employees and contractors. This quality must be paramount in everything we do.

EXCELLENCE – Set high expectations for us and our teams. Continuously improve skills and performance through mentoring and training programs. Always strive to achieve the best results.

COLLABORATION – Respect the ideas and contributions. Encourage collaboration and communication, openly support coaching, mentoring, and feedback. Give thoughtful consideration to each other’s differences, opinions, and diversity. Prevent any and all forms of harassment and discrimination.

RESPONSIBILITY – We are responsible for our behaviors, actions, and use of any and all of the public resources entrusted to us.

LEADERSHIP – Leadership opportunities and development must exist and is expected by every employee, as well as our public persona.

FINANCIAL VIABILITY – Increase system efficiency, revenue, and revenue sources. Reduce costs to ensure adequate reserves and debt-service coverage.

PARTNERSHIPS – Identify and cultivate meaningful relationships with stakeholders to advance research and development, increase funding opportunities and build goodwill in the community.

COMMUNICATION – Improve communication with employees, customers, and stakeholders to build trust and confidence. Create a proactive public presence to assist in positive impressions of the District and direct the community discussion.

QUALITY – Improving quality of water and work builds confidence in the organization, improves safety and credibility with customers, and results in better long-term and cost-effective solutions.

STANDARDS – Comply with all regulatory standards, including District rules and policies. Be consistent in the enforcement, and always look for areas of improvement.

CULTURE – Focus on our people so that employees put safety first, take pride in their work, and feel valued for contributions. Empower employees to be professional in all their actions and to take ownership of their projects and responsibilities.

ACCOUNTABILITY – Assist board members, management, and staff to accept responsibility for their actions and to be accountable for the consequences of those actions.


Climb the mountains - and get their good tidings.
— John Muir

What We've Achieved

Mountain Regional Water has achieved much since their inception in 2000. Some of our most significant accomplishments are listed below:

  • Unified many small struggling water systems into a more healthy whole.

  • Interconnected water assets and realized their economic efficiency with less staff required per residential connection.

  • Replaced old and worn water infrastructure, including the re-development of several wells and other water sources.

  • Implemented water audits and leak detection programs.

  • Become more fiscally sustainable through the re-finance of old bonds and hiring financial professionals.

  • Developed long range goals and strategies, as well as viable capital improvement plans.

  • Implemented water conservation measures into our water development strategies.

  • Become much more energy efficient and sustainable in our operations


The water which rises in the mountain
is the blood which keeps the mountain in life.
— Leonard da Vinci